Privacy Policy
Blueskye Tours
Effective Date: 01 Jan 2026
Blueskye Tours ("we", "us", "our") are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or book a tour with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: This includes your name, email address, postal address, phone number, and payment information (e.g., credit card details) when you make a booking or inquiry.
- Booking Details: Information related to your tour booking, such as the date, time, location, and any special requirements you may have.
- Website Usage Data: Information about how you use our website, such as IP addresses, browser types, and browsing patterns through cookies or similar technologies.
- Feedback and Communication: Any messages you send to us via email, social media, or through our website (e.g., customer reviews, inquiries, or requests).
2. How We Use Your Information
We use your personal data for the following purposes:
- Booking and Customer Support: To process your tour bookings, confirm your reservations, and provide you with information about your tour. We may also use your information to respond to inquiries and resolve any issues you may encounter.
- Marketing: With your consent, we may send you marketing materials about upcoming tours, special offers, and other relevant services. You can opt out of receiving marketing communications at any time.
- Improvement of Services: To improve our services and customer experience, we may analyze your feedback and booking preferences.
- Legal Compliance: We may use your data to comply with legal obligations, such as tax reporting or safety requirements.
3. Legal Basis for Processing Your Data
We process your personal data on the following legal bases:
- Consent: Where you have provided consent (e.g., for marketing purposes).
- Contractual Necessity: To perform our contract with you (e.g., processing bookings).
- Legitimate Interests: For our legitimate business interests, such as improving our services or protecting our business.
- Legal Obligation: To comply with our legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with the following parties:
- Service Providers: Third-party companies that help us provide services, such as payment processors or email marketing providers.
- Legal Authorities: If required by law, we may share your information with government or regulatory bodies.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. If you request the deletion of your data, we will take reasonable steps to remove it, subject to any legal or contractual requirements.
6. Your Rights
Under UK data protection law, you have the following rights in relation to your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: If you believe your data is inaccurate or incomplete, you can request correction.
- Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
- Right to Restrict Processing: You can ask us to restrict the processing of your data in certain circumstances.
- Right to Object: You may object to the processing of your personal data in some cases, such as for direct marketing purposes.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
- Right to Withdraw Consent: If we are relying on consent for processing, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details below.
7. Cookies
We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and track your use of our site. You can control cookie settings through your browser, but disabling cookies may affect your experience.
For more information on how we use cookies, please see our Cookie Policy.
8. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission over the internet is 100% secure.
9. International Transfers
We do not transfer your personal data outside the United Kingdom. If we need to transfer your data internationally in the future, we will ensure that adequate safeguards are in place to protect your information.
10. Third-Party Links
Our website may contain links to other websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Blueskye Tours
Email: info@blueskyetours.scot